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Tapes, such as VHS, camcorder and Betamax tapes, are merely magnetic particles adhered to plastic tape. Over the course of time, the deterioration of these tapes is inevitable. Storing them in a cool, low humidity environment, playing them infrequently as well as having used a high quality tape helps slow down the degradation process, but all tapes degrade over time.

Our regular store hours are Monday through Friday from 10-6 (Central time) and Saturday from 10-4 (Central time). Mary R. Naperville IL Thank you for doing such an amazing job with my family's 8mm movie films.
Services
A customer who requires that we do NOT consolidate smaller reels onto larger reels will result in being charged an additional $10 per reel. Please feel free to come-in and drop off your order anytime during our regular hours (M-F 10-6 & Sat 10-4). Safe Scan (TM) (Zero image contact, gateless and smooth metal guide rollers that only handle the film by the edges, continuous feed, no sprockets or claws).
Please feel free to come-in and drop off your order anytime during our regular hours (M-F 10-6 & Sat 10-4). Video tape is nothing more than tiny magnetic particles adhered to plastic tape; this is the media format that you need to be most concerned about converting into a digital format. The degradation process is slow but steady.
Please feel free to come-in and drop off your order anytime during our regular hours (M-F 10-6 & Sat 10-4). If you are ordering DVDs, please order a back-up copy for each original DVD you purchase. Our DVDs are very high quality with a 100+ year life expectancy, but that assumes the bottom of the DVD stays clean and unscratched.
Please feel free to come-in and drop off your order anytime during our regular hours (M-F 10-6 & Sat 10-4). Slides or Negatives (Scanned with Professional Film Scanners) We now offer scanning of all size negatives! Our software scans the image prior to writing the file and eliminates minor scratches, dust and fingerprints through the use of Digital ICE technology.
Reviews (9)
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Jeffrey O. Thomas
Feb 23, 2022
Friendly, competent local business. Tip: bring your own USB stick for storage.
Stevie Parker
Mar 07, 2020
I recently just got to celebrate one of the most important days of my life, my wedding. I was looking for a special way to commemorate the event and really decided that a slideshow of photos of me and my husband would be the best way to do so. I talked to many local shops that could do this however I was not sold and decided to do it on my own, that is until I happened upon Memory Keepers.

After talking to Jay and Kelly I realized that they could actually complete the project that I wanted. Because they are a small business run by just the two of them they were able to put so many personalized touches into the slideshow that would not have been possible if I used another larger company. After showing the video at the wedding there wasn't a dry eye to be seen. I will be coming back for years to come. Thank you so much Memory Keepers!
Kerwin H.
Feb 07, 2020
I have taken hundreds of reels of film and VHS tapes to Memory Keepers and have never been disappointed. I'm a huge stickler for customer service and Memory Keepers gets a 10/10 for their ability to always help and make you feel safe leaving your film and other family memories. THANK YOU!
Justin Min
Apr 18, 2019
Went in to have some tapes converted to files. Called a week later to ask about the tapes as we wanted to have them for a gathering to remember the passing of a family member. Guy on the phone could not care less and callously said to me "We are so busy we don't have time for you. We haven't even looked at your tapes yet." I would assume that a place like "Memory Keepers" you would just be a LITTLE nicer and sensitive to people's needs as you are handling their memories.

By looking at the handful of orders on the wall shelf I can't understand that you were too busy for a whole week to even review my order let some fulfill it. I was quoted "at least a few more weeks maybe, I don't know" I decided that instead of going to a sad little shop I would just head to where they service professionals. I brought 4 tapes to PROCAM and they had them converted by the next day. Everyone was super awesome. Service with a huge smile. Prices were fantastic. Don't waste your time, just go to Procam by Fox Valley.
Thomas McMahon
Mar 27, 2019
I received outstanding service! Memory Keepers scanned photos, negatives and slides for me. They also transferred a box full of VHS and old camcorder tapes. I'm very happy with the quality and I'm glad this is finally off my "to do" list. Jay and Kelly are great to work with.
Wayne Dixon
Feb 23, 2019
I sent them the following email. I thought I would post it here as well.: Just a quick note to let you know how pleased I am with the 35 mm slides from 1977 that you converted to digital format. Thanks for the hard work. I can now enjoy them. Great job. I will definitely be recommending Memory keepers to family and friends, as well as all of my future needs
Lauren Underwood
Jan 08, 2019
I'm so grateful that I had a friend recommend Memory Keepers. They simply did an amazing job on turning all of our old media into a digital format. I brought in dozens of VHS and Hi8 tapes as well as some old movie films. They even transferred some old audio tapes of family member interviews. Everything was put on a hard drive that I could plug right in to my computer.

I feel so good that all of these memories are preserved! Very professional service from Jay and Kelly. They were great to work with and the job was completed in the 2-3 week timeframe that they mentioned.
Mb
Apr 08, 2018
I have been going to memory keepers for years & always get exceptional service & top quality product. Have had all types of old films converted to DVD & old audio tapes converted to CD. Kelly has gone the extra mile to also help me with special projects. blending audio, video, & pics. Her expertise & recommendations have been invaluable in creating special family memories! Both Kelly & Jay really know their business. Thx for continued excellence.
Amy Shanahan
Feb 15, 2018
I had all my Dads old slides put on a DVD so he could watch them. He was thrilled! Thanks Jay and Kelly! Great work! We have also had Memory Keepers put all of our family videos on DVD. They had started to deteriorate and I was worried I would lose all those precious baby videos of my kids! Now we have them forever!